Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to [email protected]
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Shipping Policy
Turnaround
Orders are typically shipped within 48 hours Monday - Friday 8am - 5pm, Pacific Standard Time.
Carriers
In conjunction with Estafeta, we use the following carriers to ship and deliver your order:
- USPS
- UPS
- FedEx
Order Tracking
Once a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
The shipping cost of your order to Mexico will depend on the weight of your order and on the speed and track-ability you select. To see shipping methods and options, please add products to your shopping cart and then use the Shipping Calculator in the basket.
How long will it take to receive my order?
On average, we usually see orders being delivered within 10 to 15 business days. However, if there are any customs issues we cannot guarantee specific arrival dates or times.
Please be advised that we are not responsible for any clearance delays, and such delays can extend delivery times.
Customs & Country Regulations
While we do our best to make sure that we don’t ship prohibited products into Mexico, it is up to you to double check your country import policies before ordering. Orders that are seized by your local customs cannot be refunded however orders that are returned to us will be refunded the full amount minus shipping charges.
Returning Items
We try to make each purchase smooth and stress-free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress-free as your purchase.
First, contact us and let us know what the issues are as an RMA is needed and we’ll get your RMA going.
• You can communicate from your order page if you are a registered with us, or
• Click “Contact Us” at our MercadoMagico.com.mx page, or
• Send an email to [email protected]
• Once details are provided, we’ll provide you with the RMA number and instructions for returning the package.
• In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
• If the product is a DOA or fails during the first 15 days, please contact us.
• For unwanted items see our Restocking Fee section below.
If your parcel is being returned for reasons such as; Unclaimed, Incomplete/Insufficient Address, Prohibited/Banned items, or being Refused, only when the parcel arrives back to our facility will a refund for the purchase price of the products minus the shipping cost be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back in undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned. Refunds issued will be for the cost of the merchandise only; shipping costs will not be reimbursed.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals, and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Disclaimer
MercadoMagico cannot be held responsible for any laws or regulations that result in Customs applying additional costs to your order, whether tax or duties nor any related delivery delays or seized products. By ordering from MercadoMagico, you agree to our policies above. MercadoMagico reserves the right to change these policies at any time, and we also retain the right to refuse service to any customer at our sole discretion.
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Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
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autotransformer - Fase dividida 120 / 240V - 100Amp The AutoTransformer: Para el paso hacia arriba, el paso hacia abajo y el equilibrio de fase dividida se puede usar un autotransformador para un paso adelante, renuncie a y propósitos de equilibrio de salida de fase dividida. Si bien las funciones de paso hacia arriba y paso hacia abajo son bastante sencillas, el equilibrio de salida de fase dividida puede requerir un poco más de atención. & Nbsp; Considere, por ejemplo, un suministro de fase dividida de 30A 120 / 240V. El suministro podría ser la cuadrícula, un generador o dos inversores apilados. Algunas de las cargas conectadas son 240 V, otras son 120 V. En cada pierna de 120 V, la carga no debe exceder de 30a. El problema es que tan pronto como las cargas de 120 V están conectadas, las dos patas mostrarán una corriente diferente. Esto se debe a que las cargas de 120 V en las dos patas nunca serán equilibradas. Un secador de pelo de 120 V 1200W, por ejemplo, dibujará 10a de una pierna. Una lavadora de 120 V incluso podría extraer más de 20A de una pierna. Entre las dos piernas, la diferencia en la corriente, o el desequilibrio actual, por lo tanto, a menudo será de 20A o más. Esto significa que la oferta 30A no se utilizará hasta su máximo potencial. En el momento en que se dibuja una pierna 30a, la otra etapa puede estar dibujando más de 10A, y aumentar la carga de 240V, por ejemplo, resultará en una sobrecarga de una pierna mientras la otra pierna todavía tiene capacidad de repuesto. Teóricamente, la potencia total que se puede extraer de un suministro de 30A 120 / 240V es de 30 x 240 = 7,2 kVA. En el caso de 20A desequilibrio, el máximo práctico será de 30 x 120 + 10 x120 = 4,8kVA, o el 67% del máximo teórico. La solución es un autotransformador. Al dejar el neutro de la fuente de fase dividida no utilizada, y conectar un autotransformador para crear un nuevo neutro, como se muestra en la Figura 1, cualquier desequilibrio de carga es y lsquo; absorbido & rsquo; por el autotransformador. En el caso de un suministro 30A, la carga se puede aumentar a 7,2 kVA, y un desequilibrio de carga de 20A dará lugar a una pierna que suministra 40A, y la otra etapa 20a. La diferencia 20A fluirá a través de los neutrales y los devanados del autotransformador. La corriente a través de ambos cables de 120 V del suministro de fase dividida será 30a. & Nbsp; Temperatura protegida en caso de sobrecalentamiento, el autotransformador se desconecta de la suministro. RESET es manual. & Nbsp; relé de tierra para usar con inversores / cargadores multi o quattro incluidos cuando se opera en el modo inversor, la salida neutra del inversor / cargador debe estar conectada a tierra para garantizar el correcto funcionamiento de un GFCI. En caso de un suministro de fase dividida, el neutro debe estar conectado a tierra. Para este propósito, se construye un relé de conexión a tierra en el recinto de AutoTransformer y Rsquo; El relé está controlado por el 230 / 240V Multi o Quattro. (El relé de conexión a tierra interna en el 230 / 240V multi o quattro debe estar deshabilitado) & nbsp; Una alternativa a los inversores apilados La alternativa a la alteración de dos inversores 120 V para proporcionar un suministro de fase dividida de 120 / 240V es de 240 V Inversor con un autotransformador adicional. 
Advertencia: Este producto puede exponer Usted a químicos que son conocidos por el estado de California para causar cáncer, defectos de nacimiento u otro daño reproductivo. Para obtener más información, vaya a p65warnings.ca.gov . Póngase en contacto con su distribuidor para cualquier devolución, reparaciones o problemas de soporte relacionado con este producto.
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