Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to [email protected]
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Shipping Policy
Turnaround
Orders are typically shipped within 48 hours Monday - Friday 8am - 5pm, Pacific Standard Time.
Carriers
In conjunction with Estafeta, we use the following carriers to ship and deliver your order:
- USPS
- UPS
- FedEx
Order Tracking
Once a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
The shipping cost of your order to Mexico will depend on the weight of your order and on the speed and track-ability you select. To see shipping methods and options, please add products to your shopping cart and then use the Shipping Calculator in the basket.
How long will it take to receive my order?
On average, we usually see orders being delivered within 10 to 15 business days. However, if there are any customs issues we cannot guarantee specific arrival dates or times.
Please be advised that we are not responsible for any clearance delays, and such delays can extend delivery times.
Customs & Country Regulations
While we do our best to make sure that we don’t ship prohibited products into Mexico, it is up to you to double check your country import policies before ordering. Orders that are seized by your local customs cannot be refunded however orders that are returned to us will be refunded the full amount minus shipping charges.
Returning Items
We try to make each purchase smooth and stress-free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress-free as your purchase.
First, contact us and let us know what the issues are as an RMA is needed and we’ll get your RMA going.
• You can communicate from your order page if you are a registered with us, or
• Click “Contact Us” at our MercadoMagico.com.mx page, or
• Send an email to [email protected]
• Once details are provided, we’ll provide you with the RMA number and instructions for returning the package.
• In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
• If the product is a DOA or fails during the first 15 days, please contact us.
• For unwanted items see our Restocking Fee section below.
If your parcel is being returned for reasons such as; Unclaimed, Incomplete/Insufficient Address, Prohibited/Banned items, or being Refused, only when the parcel arrives back to our facility will a refund for the purchase price of the products minus the shipping cost be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back in undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned. Refunds issued will be for the cost of the merchandise only; shipping costs will not be reimbursed.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals, and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Disclaimer
MercadoMagico cannot be held responsible for any laws or regulations that result in Customs applying additional costs to your order, whether tax or duties nor any related delivery delays or seized products. By ordering from MercadoMagico, you agree to our policies above. MercadoMagico reserves the right to change these policies at any time, and we also retain the right to refuse service to any customer at our sole discretion.
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Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
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Hydrowave H2 System Edition Edition La edición Hydrowave H2 Catfish se basa en el éxito del hidrowave original y ahora ofrece varias nuevas actualizaciones clave. Ahora con 9 patrones de sonido para mayor versatilidad, la nueva edición Hydrowave H2 Catfish también ofrece cinco opciones de retardo preprogramadas que van desde 15 a 120 segundos. Un nuevo, más grande 2.5 & rdquo; La pantalla LCD hace que la operación sea aún más fácil, y el H2 también cuenta con una apariencia nueva y elegante. Incluso más fácil de usar e instalar, el nuevo & nbsp; Hydrowave H2 Catfish Edition también cuenta con un puerto de expansión de fácil acceso para sonidos adicionales y un altavoz combinado, un plug-in del cable de alimentación. un estimulador de alimentación electrónica basado en el reactivo Los sentidos de bagre y otros peces depredadores, el & nbsp; La edición HIDROWAVE H2 CATFET ofrece lo último en tecnología patentada y emisora ??de sonido, imitando efectivamente los sonidos submarinos audibles de los peces de cebo y las actividades de alimentación de pescado. La investigación ha demostrado que estos sonidos estimulan los impulsos de alimentación en los peces del juego. The & nbsp; Hydrowave H2 Catfish Edition emite transmisiones de sonido táctiles con & nbsp; Amplificadores finamente sintonizados. Son diferentes de los sonidos ordinarios porque son los sonidos y las vibraciones que puedes sentir. Los sonidos táctiles son los que responden los peces. La unidad emite ondas de sonido que los peces depredadores se sienten, escuchan y se sienten como actividades de pescado de cebo natural, para "encender un frenesí de alimentación". Los biólogos han conocido mucho a los peces oe presa a través de un sistema complejo que incluye sonido. , Vibración y ondas de presión. La presencia de cebo junto con otros peces de alimentación es lo que provoca una respuesta, y que no se desencadena solo el sonido. Debes tener todos los ingredientes y ndash; Presión, vibración y sonido y ndash; Combinado en la frecuencia correcta para estimular una respuesta de alimentación. Todos los sonidos y los bucles de sonido vienen programados en el software de la unidad. No se requiere carga de programas y / o sonidos. La operación es verdaderamente un procedimiento de selección y juego. La unidad de edición HIDROWAVE H2 Catfish presenta una carcasa duradera moldeada por inyección que es 100 por ciento resistente al agua. Se realizó pruebas extensas para garantizar que los componentes de la carcasa y eléctricos resistan los problemas constantes de las condiciones de navegación aproximada The & nbsp; Hidrowave H2 Catfish Edition El altavoz se monta en la parte inferior del motor de trolling y la unidad inferior de Rsquo, colocando todos los modelos. Los motores de trolling (los vínculos incluidos incluidos), también se ofrecen un soporte de travesaño opcional para su uso con motores automáticos de trolling o si no tiene un motor de trolling en absoluto (Montaje de travesaño disponible a través de Hidrowave). El altavoz es multidireccional, por lo que no se importa qué manera se apunta el motor de trolling o si la unidad está montada en el travesaño del barco. Cuando se monta en el motor de trolling, el altavoz se ajustó suavemente contra la unidad para un ajuste hidrodinámico perfecto. Funciona en una fuente de alimentación de 12 voltios. Características adicionales: what & rsquo; s en la caja: sonidos en el bagre H2:
Advertencia: Este producto puede exponerlo a productos químicos que son conocidos por el estado de California para causar cáncer, defectos de nacimiento u otro daño reproductivo. Para obtener más información, vaya a p65warnings.ca.gov .
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