Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to [email protected]
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Shipping Policy
Turnaround
Orders are typically shipped within 48 hours Monday - Friday 8am - 5pm, Pacific Standard Time.
Carriers
In conjunction with Estafeta, we use the following carriers to ship and deliver your order:
- USPS
- UPS
- FedEx
Order Tracking
Once a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
The shipping cost of your order to Mexico will depend on the weight of your order and on the speed and track-ability you select. To see shipping methods and options, please add products to your shopping cart and then use the Shipping Calculator in the basket.
How long will it take to receive my order?
On average, we usually see orders being delivered within 10 to 15 business days. However, if there are any customs issues we cannot guarantee specific arrival dates or times.
Please be advised that we are not responsible for any clearance delays, and such delays can extend delivery times.
Customs & Country Regulations
While we do our best to make sure that we don’t ship prohibited products into Mexico, it is up to you to double check your country import policies before ordering. Orders that are seized by your local customs cannot be refunded however orders that are returned to us will be refunded the full amount minus shipping charges.
Returning Items
We try to make each purchase smooth and stress-free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress-free as your purchase.
First, contact us and let us know what the issues are as an RMA is needed and we’ll get your RMA going.
• You can communicate from your order page if you are a registered with us, or
• Click “Contact Us” at our MercadoMagico.com.mx page, or
• Send an email to [email protected]
• Once details are provided, we’ll provide you with the RMA number and instructions for returning the package.
• In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
• If the product is a DOA or fails during the first 15 days, please contact us.
• For unwanted items see our Restocking Fee section below.
If your parcel is being returned for reasons such as; Unclaimed, Incomplete/Insufficient Address, Prohibited/Banned items, or being Refused, only when the parcel arrives back to our facility will a refund for the purchase price of the products minus the shipping cost be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back in undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned. Refunds issued will be for the cost of the merchandise only; shipping costs will not be reimbursed.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals, and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Disclaimer
MercadoMagico cannot be held responsible for any laws or regulations that result in Customs applying additional costs to your order, whether tax or duties nor any related delivery delays or seized products. By ordering from MercadoMagico, you agree to our policies above. MercadoMagico reserves the right to change these policies at any time, and we also retain the right to refuse service to any customer at our sole discretion.
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Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
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Las antenas Direct DB2E RANGO ANTENDIENDA ANTERIOR ANTERIOR DTV Antena DTV Tiene dos veces el poder y la mitad del tamaño, lo que lo hace ideal para interiores y exteriores. La antena DB2E es ideal para áreas problemáticas como los áticos. La sabiduría convencional dijo que no se podía hacer ninguna mejora al diseño de la antena de lazo de lazo. Hemos terminado de esos conceptos erróneos, encontrando el desempeño que exceda incluso de nuestras expectativas. Hemos creado una antena del tamaño de nuestro DB2 original, pero con el rendimiento del DB4. Esta mayor ganancia no solo es relevante, sino que ha permitido aún más la tendencia de la audiencia de TV air. El rango extendido del DB mejorado. La línea puede llegar más lejos y recibir canales de transmisión adicionales que no podía ver antes. La antena DB2E es de inmediato años antes de nuestra competencia. Ninguna otra antena compacta de lazo de arco puede coincidir con la combinación de su potencia, ganancia y valor
- la antena de bowtie de 2 elementos más potente disponible - rango de 45 millas [Nota: ubicación, obstrucciones y edificio Los materiales afectan la recepción]
- reciben TV gratis de redes de redes como ABC, CBS, NBC, FOX, CW, PBS, Univision, METV y más en FullHD 1080 cuando esté disponible
- elemento multidireccional entrega el rango y la recepción en ubicaciones menos que ideales
- incluye antena DB2E, hardware de montaje en general e instrucciones (soporte y cable coaxial que se venden por separado)
- Garantía de por vida en partes
2 Element Bowtie HDTV Antena - Rango de 45 millas
La antena Bowtie DB2E usa tecnología patentada para recibir señales de TV a 45 millas de distancia de Towers. Esta antena es ideal para áreas suburbanas donde el follaje pesado o los materiales de techo reducen la señal entrante. Ninguna otra antena de Bowtie puede igualar su desempeño en una forma compacta.un líder en tecnología de antena de vanguardia
Las antenas de Bowtie han sido populares por más de 60 años y antenas Direct diseñó una nueva tecnología de avance que hace que estas antenas sean más pequeñas mientras se entregan 2x la potencia y la mitad del tamaño de las antenas de Bowtie Legacy. Además, el reflector enfoca la potencia de las antenas para el rango agregado y también proporciona protección contra la interferencia de Multipath. Antenas Direct se dedica a proporcionar antenas superiores apoyadas por una garantía de por vida.
Configuración es fácil
Localice las torres de transmisión que sirven a su área en el funcionario sitio web. Coloque en el interior, en el ático, o al aire libre para obtener mejores resultados. Conecte un extremo de un cable coaxial a la antena y el otro extremo a su televisor. Escanee para los canales disponibles con su control remoto de TV. Pruebe varias ubicaciones para encontrar la mejor recepción y recuerde escanear canales en cada ubicación. Disfrute de todos sus programas locales y de red favoritos en Full HD 1080 donde esté disponible.Reduce su factura mensual de TV
ahora puede experimentar HDTV en la imagen y sonido de la más alta calidad disponible. Las transmisiones sobre el aire se transmiten en la HD de cristal completo 1080; Mucho menos comprimido de lo que la oferta de cable y satélite. Muchas transmisiones locales se emiten digitalmente en 5.1 sonido envolvente que le da la etapa de sonido definitiva para ver la televisión en vivo. Con una antena digital, puede recibir noticias locales gratuitas, clima, espectáculos para niños, deportes, cocina, compras y comedias de redes como ABC, NBC, CBS, FOX, PBS, CW, ion, y mucho más sin costo ni contratos. Y la televisión de transmisión no se interrumpirá de abandonos de servicio (Satélite EHEMM). HECHO RÁPIDO: Los deportes locales se transmiten libremente sobre el aire. Solo necesitas una antena.
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