Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to [email protected]
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Shipping Policy
Turnaround
Orders are typically shipped within 48 hours Monday - Friday 8am - 5pm, Pacific Standard Time.
Carriers
In conjunction with Estafeta, we use the following carriers to ship and deliver your order:
- USPS
- UPS
- FedEx
Order Tracking
Once a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
The shipping cost of your order to Mexico will depend on the weight of your order and on the speed and track-ability you select. To see shipping methods and options, please add products to your shopping cart and then use the Shipping Calculator in the basket.
How long will it take to receive my order?
On average, we usually see orders being delivered within 10 to 15 business days. However, if there are any customs issues we cannot guarantee specific arrival dates or times.
Please be advised that we are not responsible for any clearance delays, and such delays can extend delivery times.
Customs & Country Regulations
While we do our best to make sure that we don’t ship prohibited products into Mexico, it is up to you to double check your country import policies before ordering. Orders that are seized by your local customs cannot be refunded however orders that are returned to us will be refunded the full amount minus shipping charges.
Returning Items
We try to make each purchase smooth and stress-free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress-free as your purchase.
First, contact us and let us know what the issues are as an RMA is needed and we’ll get your RMA going.
• You can communicate from your order page if you are a registered with us, or
• Click “Contact Us” at our MercadoMagico.com.mx page, or
• Send an email to [email protected]
• Once details are provided, we’ll provide you with the RMA number and instructions for returning the package.
• In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
• If the product is a DOA or fails during the first 15 days, please contact us.
• For unwanted items see our Restocking Fee section below.
If your parcel is being returned for reasons such as; Unclaimed, Incomplete/Insufficient Address, Prohibited/Banned items, or being Refused, only when the parcel arrives back to our facility will a refund for the purchase price of the products minus the shipping cost be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back in undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned. Refunds issued will be for the cost of the merchandise only; shipping costs will not be reimbursed.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals, and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Disclaimer
MercadoMagico cannot be held responsible for any laws or regulations that result in Customs applying additional costs to your order, whether tax or duties nor any related delivery delays or seized products. By ordering from MercadoMagico, you agree to our policies above. MercadoMagico reserves the right to change these policies at any time, and we also retain the right to refuse service to any customer at our sole discretion.
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Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
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Reemplazo de su cabezal de ducha es uno de los más rápidos , las mejoras más simples que puedes hacer a tu ducha. Nuestros cabezales de ducha cuentan con una amplia gama de estilos e innovaciones, e instalan en menos de 20 minutos, no se requieren herramientas especiales. Si bien otros productos pueden recopilar acumulación de minerales antiestéticas a lo largo del tiempo, los orificios de aerosol de caucho suave de Caucho delta permiten que cualquier residuo mineral simplemente se elimine para una apariencia actualizada instantáneamente, sin necesidad de remojar o la ayuda de los limpiadores químicos. La configuración de pausa le brinda un amplio espacio para afeitarse, enjabonarse y otras tareas de ducha, luego reinicie fácilmente el agua con la temperatura donde lo dejó. Esta configuración de aerosol le ayuda a conservar el agua, por lo que puede preocuparse menos por agotar su suministro de agua caliente, y usted ayuda al medio ambiente también. Delta Watersense etiquetada con los grifos, duchas y baños utilizan al menos un 20% menos de agua que el estándar de la industria, lo que le ahorra dinero sin comprometer el rendimiento.
- Los orificios de pulverización suave de caucho, limpieza de caucho, le permiten que Limpie la acumulación de calcio y cal de la cara de la cara de la espray de su cabezal de ducha y ducha de mano con el toque de un dedo
- instalaciones en minutos
- Los ajustes de pulverización incluyen: Spray de cuerpo completo, Spray completo con masaje, spray de masaje, empapado suave con pulverización completa, rociador de alta eficiencia
- La función de pausa reduce el agua a un goteo, lo que le da espacio para afeitarse, hablar y otras tareas de ducha mientras se mantiene su configuración de temperatura
- Las duchas marcadas con Watersense utilizan al menos un 20% menos de agua que el estándar de la industria: ahorrar dinero sin comprometer el rendimiento
Características del producto:
- completamente cubierto por la garantía limitada de por vida de Delta
- Proceso de acabado superior: acabado del grifo cubierto bajo la vida Garantía ETIME
- Cabezal de ducha de agua de agua multifunción
- Ancho de la cabeza de la ducha: 3-3 / 8 & quot;
- Ducha Profundidad: 3-13 / 16 & quot;
- Toque Limpiar Spray Nubbins
- Montaje de bola giratorio - Rotación de cabezal de ducha de 360 ??grados
- Caudal: 2.0 galones por minuto
- Diseñado para conectarse a estándar 1/2 & quot; Brazos de ducha roscada
tecnologías del producto:- ecológico: el ecológico: las duchas ecológicas del Delta hacen más que proteger nuestro Recursos hídricos de la nación. Al usar menos agua caliente, extienden su suministro de agua caliente, lo que significa que puede disfrutar de duchas más largas y más cálidas. Aquellos que toman duchas rápidas disfrutarán de los costos reducidos de calentamiento de agua junto con las facturas de agua reducidas.
- Touch limpio: solo Delta ofrece duchas equipadas con toque limpio suave, nubbins de goma (agujeros de rociado) que le permiten limpiar fácilmente Acumulación de calcio y lima con el toque de un dedo. Esto es particularmente útil para las áreas con agua dura.
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For Return's
Contact us for RMA instructions
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