Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to [email protected]
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Shipping Policy
Turnaround
Orders are typically shipped within 48 hours Monday - Friday 8am - 5pm, Pacific Standard Time.
Carriers
In conjunction with Estafeta, we use the following carriers to ship and deliver your order:
- USPS
- UPS
- FedEx
Order Tracking
Once a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
The shipping cost of your order to Mexico will depend on the weight of your order and on the speed and track-ability you select. To see shipping methods and options, please add products to your shopping cart and then use the Shipping Calculator in the basket.
How long will it take to receive my order?
On average, we usually see orders being delivered within 10 to 15 business days. However, if there are any customs issues we cannot guarantee specific arrival dates or times.
Please be advised that we are not responsible for any clearance delays, and such delays can extend delivery times.
Customs & Country Regulations
While we do our best to make sure that we don’t ship prohibited products into Mexico, it is up to you to double check your country import policies before ordering. Orders that are seized by your local customs cannot be refunded however orders that are returned to us will be refunded the full amount minus shipping charges.
Returning Items
We try to make each purchase smooth and stress-free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress-free as your purchase.
First, contact us and let us know what the issues are as an RMA is needed and we’ll get your RMA going.
• You can communicate from your order page if you are a registered with us, or
• Click “Contact Us” at our MercadoMagico.com.mx page, or
• Send an email to [email protected]
• Once details are provided, we’ll provide you with the RMA number and instructions for returning the package.
• In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
• If the product is a DOA or fails during the first 15 days, please contact us.
• For unwanted items see our Restocking Fee section below.
If your parcel is being returned for reasons such as; Unclaimed, Incomplete/Insufficient Address, Prohibited/Banned items, or being Refused, only when the parcel arrives back to our facility will a refund for the purchase price of the products minus the shipping cost be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back in undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned. Refunds issued will be for the cost of the merchandise only; shipping costs will not be reimbursed.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals, and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Disclaimer
MercadoMagico cannot be held responsible for any laws or regulations that result in Customs applying additional costs to your order, whether tax or duties nor any related delivery delays or seized products. By ordering from MercadoMagico, you agree to our policies above. MercadoMagico reserves the right to change these policies at any time, and we also retain the right to refuse service to any customer at our sole discretion.
.jpg?1502749994001)
Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
Warning: preg_match_all(): Compilation failed: invalid range in character class at offset 30 in /home/mercadom/public_html/app/functions/smarty_plugins/modifier.empty_tabs.php on line 21
video sobre solución IP para extender DVI, USB, RS-232,
y Audio
DVI KVM sobre IP extiende DVI, USB, audio analógico y RS-232, sobre una red de área local Gigabit. Las resoluciones de hasta 1920 x 1200 (WUXGA) y 1080p Full HD son compatibles. El audio digital HDMI también se admite al usar fuentes y pantallas HDMI con adaptadores HDMI a DVI. El monitoreo local del video es posible por el conector de salida local DVI en la unidad del remitente. Las unidades del remitente y el receptor se pueden configurar automáticamente o manualmente a las direcciones IP únicas para permitir la conexión de múltiples remitentes y receptores en la misma red. Las unidades de receptor múltiple pueden conectarse simultáneamente a cualquier unidad de remitente dentro de la red, incluidos los productos GEFEN KVM a través de LAN con HDMI, DVI o VGA, para crear una matriz de punto de cruz virtual de un total de más de 65,000 unidades de remitente y receptor, dependiendo del ancho de banda de red y el número de puertos en el interruptor de red (vea la nota). Cada unidad de receptor tiene un interruptor Ethernet integrado y dos puertos Ethernet RJ-45 adicionales para permitir la conexión de las computadoras y otros dispositivos habilitados para IP. Cada unidad de receptor permite la conexión de cuatro dispositivos USB con un sorteo actual de hasta 500 mA por puerto, proporcionando acceso al teclado, el mouse y otros dispositivos compatibles. Las tasas de datos USB 2.0 se admiten hasta 480 Mbps, además de la compatibilidad hacia atrás con USB 1.1. El audio analógico de dos canales se puede extender desde cada remitente a las unidades de receptor para usar con auriculares o altavoces alimentados. El control de serie RS-232 también se puede extender entre cada remitente y los receptores. La interfaz de servidor web incorporada hace que la configuración y la configuración sean simples e intuitivas. Cualquier combinación de video GEFEN sobre IP HDMI, DVI y VGA remitentes y receptores se pueden usar juntos para crear un & quot; Matriz virtual & quot;, donde se puede acceder a cada remitente por múltiples receptores. El DVI KVM sobre IP es perfecto para el acceso a la estación de trabajo remoto a gran escala y para las aplicaciones de señalización digital.
Tecnología de conectividad: cable número de computadoras compatibles: 1
Taxes
Free Shipping
Full product warranty
For Return's.png)
.png)
