Our Return Policy
Hello, Welcome to our Return Policy page or RMA (Return Material Authorization). We try to make each purchase smooth and stress free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress free as your purchase.
First, contact us and let us know what the issues are and we’ll get your RMA going.
- You can communicate from your order page if you are a registered with us, or
- Click “Contact Us” at our MercadoMagico.com page, or
- Send an email to [email protected]
- Once details are provided, we’ll provide you with the RMA number and instructions on returning the package.
- In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
- If the product is a DOA or fails during the first 15 days, please contact us.
- For unwanted items see our Restocking Fee section below.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Shipping Policy
Turnaround
Orders are typically shipped within 48 hours Monday - Friday 8am - 5pm, Pacific Standard Time.
Carriers
In conjunction with Estafeta, we use the following carriers to ship and deliver your order:
- USPS
- UPS
- FedEx
Order Tracking
Once a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
The shipping cost of your order to Mexico will depend on the weight of your order and on the speed and track-ability you select. To see shipping methods and options, please add products to your shopping cart and then use the Shipping Calculator in the basket.
How long will it take to receive my order?
On average, we usually see orders being delivered within 10 to 15 business days. However, if there are any customs issues we cannot guarantee specific arrival dates or times.
Please be advised that we are not responsible for any clearance delays, and such delays can extend delivery times.
Customs & Country Regulations
While we do our best to make sure that we don’t ship prohibited products into Mexico, it is up to you to double check your country import policies before ordering. Orders that are seized by your local customs cannot be refunded however orders that are returned to us will be refunded the full amount minus shipping charges.
Returning Items
We try to make each purchase smooth and stress-free, but we understand that things may happen with your purchase. Be it a shipping issue, the product does not work or is damaged, we hope to make the return process as smooth and stress-free as your purchase.
First, contact us and let us know what the issues are as an RMA is needed and we’ll get your RMA going.
• You can communicate from your order page if you are a registered with us, or
• Click “Contact Us” at our MercadoMagico.com.mx page, or
• Send an email to [email protected]
• Once details are provided, we’ll provide you with the RMA number and instructions for returning the package.
• In case your package arrives visibly damaged or the contents are damaged during shipment we may file a claim with our shipper, so please contact us immediately.
• If the product is a DOA or fails during the first 15 days, please contact us.
• For unwanted items see our Restocking Fee section below.
If your parcel is being returned for reasons such as; Unclaimed, Incomplete/Insufficient Address, Prohibited/Banned items, or being Refused, only when the parcel arrives back to our facility will a refund for the purchase price of the products minus the shipping cost be issued. You may be responsible for return shipping fees.
Unfortunately, unless the order is returned back in undamaged and resalable condition, we cannot issue a refund. We cannot be held responsible for delays and transit times if your parcel is being returned. Refunds issued will be for the cost of the merchandise only; shipping costs will not be reimbursed.
Merchandise must be in the original factory condition and must include all original packaging materials, warranty cards, manuals, and accessories.
Restocking Fees
All items are subject to a 15%-20% restocking fee for unwanted and refused deliveries.
Disclaimer
MercadoMagico cannot be held responsible for any laws or regulations that result in Customs applying additional costs to your order, whether tax or duties nor any related delivery delays or seized products. By ordering from MercadoMagico, you agree to our policies above. MercadoMagico reserves the right to change these policies at any time, and we also retain the right to refuse service to any customer at our sole discretion.
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Warranty Policy
Thank you for shopping with MercadoMagico!
Our goal at MercadoMagico is to provide the very best products. We spend countless hours selecting the products we sell, but despite our best efforts, we know that nothing is perfect. Therefore, each new product sold by MercadoMagico is covered by the individual manufacturer's warranty. (Please check the manufacturer's website for information regarding their specific warranty policy.) For any claim outside the return policy window, the manufacturer will make all warranty decisions. Some manufacturer's will handle warranty claims directly with the consumer, while some will handle warranty claims through MercadoMagico.
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12V - extremadamente alta ganancia omnidireccional antena de TV
El OVNI X es lo último en tecnología digital de alto rendimiento y para la recepción de televisión en cualquier entorno móvil. Tiene la mayor ganancia de antena de TV para su diminuto de 24cm de diámetro. Puede ser pequeña, pero sus comidas con la potente tecnología.
Diseñado para señales analógicas y digitales en todo el mundo.
El majestuoso OVNI X es el predecesor del famoso OVNI que es de más de 10 años en tecnología. El majestuoso OVNI X ha tenido serias mejoras de ingeniería que nos ha permitido desarrollar la última de alto rendimiento. Tiene la mayor ganancia de antena de TV para su diminuto de 24cm de diámetro. Puede ser pequeña, pero sus comidas con la potente tecnología.
El OVNI X tiene una alta ganancia 30dB amplificador integrado en la antena, lo cual es un aumento de 58% en el rendimiento de la señal sobre el OVNI. (Para cada 3dB de ganancia y el nivel de la señal se duplica). Esto le da una enorme ventaja sobre otras antenas de televisión porque ahora tiene una señal muy fuerte en la antena que no ha tenido ninguna injerencia siendo inducida cuando se recibe la señal, y con una muy fuerte señal enviada por el cable la interferencia eléctrica es insignificante en comparación con la señal fuerte. Una vez que la señal es enviada hacia abajo hasta el cruce no necesitamos hacer mucho filtrado o limpieza para darle una recepción excelente.
El OVNI X también está diseñado para ser independiente de tierra (no necesita un plano de tierra o tierra) para amplificar la señal de TV. Por lo tanto se hace esta antena perfecta para barcos o cualquier no-techo metálico.
También hemos mejorado con el estado del arte de los componentes de procesamiento de señal de la antena para darle tanto vertical como horizontal de rendimiento, que es necesario cuando se viaja alrededor de Australia.
Cuando la antena de televisión está alimentado a través de la caja de empalme que tiene su propia energía indicado LED y la antena tiene una luz azul brillante que resplandece en el caso dándole una fácil identificación de que el OVNI está encendido.
Para quienes deseen actualizar, las cajas de empalmes son totalmente intercambiables entre el majestuoso OVNI y el Majestuoso OVNI X.
Así que si estás buscando una antena de TV de alto rendimiento entonces el OVNI X le dará el rendimiento extremo que busca.
Peso: 300 gramos
Rango de tensión: 10,9V a 24V DC
Recepción: 360°
Polarización: En Horizontal y Vertical
Ganancia: 30dB
Formatos: - Digital UHF/VHF y FM
Corriente @ 12V: 0,1 Amp
Color: Blanco
Accesorios suministrados: Caja de empalmes, conectores, Cable de alimentación, manual, cable de 10 m
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